The key is working smarter vs. harder to drive predictable growth. There are specific strategies for Business to Business (B2B) vs. Business to Consumer (B2C). KP Strategies assess where your organization is today to put a simple execution plan to achieve your desired results.
What do you know about your customers? If you’re a Business to Business (B2B) organization, the Pareto principle is step one. Step two is understanding why your customers buy from you. KP Strategies can assess your current knowledge and take you through our proven framework to significantly improve your retention.
LOYALTY / CUSTOMER EXPERIENCE
Do you understand your customers’ attitudes and behaviors toward your company? What employee programs do you have in place to provide an unparalleled Customer Experience? KP Strategies can help you assess your current environment and build a holistic Customer Experience Program then help you manage it.
Your organization had a fabulous year. Congratulations! How do you keep the momentum? What are the core foundational pieces that are critical for sustainability? KP Strategies can assess where you are today, put a roadmap in place and guide your team to successfully execute
Karen Posey is Founder & CEO of KP Strategies LLC. Karen is passionate about business. She has created four organizations from scratch and led them to overachieve results. Based on her results, she has been recognized numerous times for her high-performance leadership.
She has extensive leadership experience in general management, strategy, sales, marketing and customer experience. Karen has also been CEO of a MedTech start-up.
These skills in addition to her knowledge in healthcare and high-tech IT along with her entrepreneurial spirit, passion, collaboration and commitment to the customer provides her clients with the competitive advantage they need to consistently win in the marketplace.
As an expert builder, fixer and connector, Karen’s mission is to help drive sustainable growth and profitability. She achieves this through collaborating to assess your foundation, design a succinct plan, connect appropriate resources and provide guidance on the execution.
A few clients…
Karen is an advisor for several healthcare organizations as they grow and expand in the marketplace.
Karen also serves as an Executive in Residence for The Entrepreneur Center. She manages the MedTech/Life Science/Healthcare portfolio in the Dayton Region. In this role, Karen helps Entrepreneurs create a roadmap for success and advises on a myriad of topics to help them successfully launch and grow their business.